Returns & Exchanges
At Ellora, we want you to be completely satisfied with your fashion purchase. If your items are not a perfect fit, you can return or exchange them within 30 days of delivery provided they are unworn and in their original packaging.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Prepare Your Package
Place the items in their original Ellora packaging, ensuring all designer tags remain attached and the garment is in its original condition.
Ship It Back
Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing